RaiseTalks Support
How can we help?
Video tutorials, step-by-step guides and a real team on the other end of every email.
Pick the routethat fits
Watch tutorials
Product walkthroughs and feature demos on the RaiseTalks YouTube channel.
Open YouTube →
Read the blog
In-depth guides on data rooms, readiness scores, investor pipelines and diligence.
Browse articles →
Contact support
Stuck on something in the app? Write to us and a member of the team will reply.
support@raisetalks.ai →
Request a feature
Tell us what would make your raise or your dealflow easier to run.
Submit a request →How to use RaiseTalks,step by step
Follow a sample startup from its first pitch deck upload to a signed term sheet. Pick a step to jump straight to it.
Popular guidesfrom the blog
The Data Room Checklist for Pre-Seed and Seed Startups
Read guide →Data RoomData Room Access Tiers: What to Share at First Contact vs Due Diligence
Read guide →Readiness ScoreThe Fundraising Readiness Score: How Investors Rate You Before the First Call
Read guide →IR PipelineRun Your Raise as a Pipeline: The 10-Stage Fundraising CRM
Read guide →Investor Q&AThe Investor Q&A: Answer the Same 40 Questions Once
Read guide →For InvestorsPre-Screening at Scale: Scoring Startups Before the First Call
Read guide →Frequently Asked Questions
Email support@raisetalks.ai from the address you signed up with and describe what you were trying to do. Screenshots help. For billing questions, write to billing@raisetalks.ai.
Start with the complete founders guide video on this page or on the RaiseTalks YouTube channel, then use the blog for in-depth guides on data rooms, readiness scores, investor pipelines and diligence.
Every new account starts with a 30-day trial and no payment is taken during it. You can build your data room, get your readiness score and browse the catalogs, with the AI Advisor limited to 3 questions a day. Startup Pro or Investor Pro unlocks the full workspace - see pricing.
Cancel at any time from your dashboard, or email support@raisetalks.ai. Cancellation takes effect at the end of the current billing period.
Refund requests must reach billing@raisetalks.ai within 7 calendar days of the charge, with your account details and the reason. The Refund Policy lists which cases qualify.
Go to Profile in the app and choose Download my data for a full export, or Delete Account to erase your account permanently. For any other privacy request, email privacy@raisetalks.ai.
Email bugs to support@raisetalks.ai with the steps that led to the problem. Ideas for new features go through the feature request form.
Still need help?
Talk to the team.
Email us with what you were trying to do, or book a call and walk us through it.